Privacy, Terms & Accessibility

Privacy Policy

We keep this simple: we only collect what we need to help you, we never sell your personal information, and you can ask us what we hold — or ask us to delete it — at any time.

This policy explains how CleanCore Decon, a brand of PureBio Decon Corp ("we", "us", "our"), collects and uses personal information when you visit this website or contact us for biohazard, trauma, and extreme cleaning services in Los Angeles County, California.

Information we collect

Information you give us. When you call us or submit a form — for example, to request a free estimate — you may provide your name, email address, phone number, ZIP code, the type of service you need, a short description of your situation, and, if you choose to attach them, photos of the affected area.

Information collected automatically. As with most websites, our hosting provider automatically logs basic technical data such as your IP address, browser type, and the pages you view, in order to keep the site secure and running. This site uses a small amount of functional browser storage to remember your language preference and to show a page-loading animation. We do not use advertising or analytics cookies, and we do not track you across other websites.

Third-party services. We load typefaces from Google Fonts to display the site; in doing so, Google may receive your IP address. We do not control Google's practices — see the Google Privacy Policy.

How we use your information

• To respond to your call or message and provide a free estimate.
• To schedule, perform, and document our cleaning and decontamination services.
• To work with your insurance carrier and handle claim paperwork when you ask us to.
• To keep records required for safety, licensing, and legal or insurance purposes.
• To operate, secure, and improve this website.

How we share information

We do not sell or rent your personal information. We share it only when necessary:

• With your permission — for example, with your insurance carrier to process a claim.
• With service providers that help us operate this site and business, under confidentiality obligations.
• When required by law — to comply with a legal obligation, court order, or lawful request, or to protect safety and our legal rights.

How long we keep it

We keep your information only as long as needed to provide our services and to meet legal, insurance, and record-keeping requirements — after which we delete or anonymize it.

How we protect it

This site is served over an encrypted (HTTPS) connection, and access to personal information is limited to people who need it to do their job. No method of transmission or storage is completely secure, but we take reasonable measures to protect your data.

Your privacy rights (California)

California residents may have the right to:

• Know what personal information we hold about you and how we use it.
• Request deletion of your personal information.
• Correct inaccurate personal information.
• Opt out of the sale or sharing of personal information — although, as noted, we do not sell or share it.
• Non-discrimination for exercising any of these rights.

To make a request, email contact@purebiodecon.com or call (562) 568-6032. We will verify your request and respond within the timeframe required by law.

Children

Our website and services are intended for adults. We do not knowingly collect personal information from children under 16.

Changes to this policy

We may update this policy from time to time. When we do, we will change the "last updated" date shown at the top of this page.

Terms of Service

By using this website or requesting our services, you agree to these terms. Please take a moment to read them.

Who we are

This website is operated by PureBio Decon Corp, doing business as CleanCore Decon, based in Los Angeles County, California.

Our services

We provide biohazard, trauma scene, and extreme cleaning and decontamination services. Any timeframes, coverage areas, and prices shown on this site are indicative. The final scope and quote for your job are confirmed after an on-site or remote assessment, and those are what govern the work we perform.

Estimates and payment

Estimates are provided free of charge and are not a binding contract until confirmed in writing for your specific job. Where applicable, we can work directly with your insurance carrier; you remain responsible for any amounts your insurer does not cover, including any deductible. We do not guarantee that any particular cost will be covered by insurance.

Your responsibilities

• Provide accurate information so we can assess and perform the work safely.
• Use this website lawfully, and do not attempt to disrupt it, damage it, or gain unauthorized access.
• Follow any safety instructions we give regarding a contaminated area.

Intellectual property

The content, design, logos, and images on this website are owned by PureBio Decon Corp or used with permission, and may not be copied or reused without our written consent.

Disclaimers and limitation of liability

This website is provided "as is," without warranties of any kind. To the fullest extent permitted by law, PureBio Decon Corp is not liable for any indirect or consequential damages arising from your use of this website. Nothing in these terms limits any liability that cannot be limited under applicable law. The cleaning services themselves are governed by the separate agreement or work authorization you sign for your specific job.

Governing law

These terms are governed by the laws of the State of California. Any dispute relating to this website will be handled by the courts located in Los Angeles County, California.

Changes

We may update these terms from time to time; the "last updated" date above reflects the current version.

Accessibility Statement

We want everyone — including people with disabilities — to be able to reach us at the worst moment of their lives. Accessibility is built into how we make this site.

Our commitment

We are committed to making this website usable for as many people as possible, and to continually improving the experience. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

What we do

• Semantic, keyboard-navigable HTML with visible focus indicators.
• Support for reduced-motion preferences, so animations can be turned down.
• Readable color contrast and text that scales without breaking the layout.
• Descriptive text alternatives for meaningful images.
• A responsive layout that works on phones, tablets, and desktops.

Known limitations

We test regularly, but some content may not yet be fully optimized, and third-party content (such as embedded fonts) is outside our direct control. We treat accessibility as ongoing work, not a one-time task.

Need help, or found a barrier?

If any part of this site is difficult to use, or you need information in a different format, please tell us — we will do our best to help and to fix the issue.